Aerial view of Westlake Village, the lake and the surrounding Conejo Valley hills

Contact Sante Health

Whether you're ready to schedule your first consultation or simply have questions about our services, our team is here to help. We look forward to welcoming you to Sante Health and helping you take the next step toward personalized, physician-led care.

Address

860 Hampshire Road, Suite M, Westlake Village, CA 91361

Telephone

(805) 370-0000

Hours

Tuesday – Friday, by appointment

Care delivery

Telehealth across California; in-office services at the Westlake Village suite

Request a Consultation

Complete the form below and a member of our team will contact you to answer your questions or schedule your consultation.

Visit Sante Health

Conveniently located in the heart of Westlake Village, Sante Health provides a welcoming environment designed around personalized care. Whether you're visiting for a consultation, laboratory review, metabolic evaluation, or physician-led aesthetic treatment, our office was thoughtfully created to deliver a comfortable and elevated patient experience.

Hours of Operation

Appointments are available by reservation to provide each patient with dedicated, uninterrupted time.

Best response times

Tuesday through Friday. The booking system is available 24/7, and your appointment confirmation is automatic. Calls and emails are returned within one business day.

In-office services

All in-office visits are by appointment only. We do not accept walk-ins. Booking the right service in advance ensures the right provider is scheduled and the right time is reserved.

Holiday schedule

The office is closed for major US holidays. Specific closure dates are noted at the top of the booking system as they approach.

Day
Hours
Monday
By appointment
Tuesday
By appointment
Wednesday
By appointment
Thursday
By appointment
Friday
By appointment
Saturday
Closed
Sunday
Closed

What Happens After You Reach Out

Schedule

Meet with our team to discuss your health goals and determine the services that best fit your needs.

Consultation

Your provider performs a comprehensive evaluation using The Sante Method.

Personalized Plan

Receive a customized treatment plan based on your health goals, laboratory findings, and clinical assessment.

Ongoing Partnership

Continue working with our team through regular follow-up visits, education, and personalized care.

New Patient Information

We want every new patient to feel prepared and confident before their first appointment. The following information will help you understand what to expect and how to make the most of your consultation.

Patient's hands completing new patient paperwork at a clinic table

Insurance and Payment

Sante Health is a cash-pay practice. We accept Visa, MasterCard, Discover, American Express, Apple Pay, Google Pay, PayPal, and Zelle. Superbills can be provided for select visit types so you can submit to your carrier for potential out-of-network reimbursement.

Cancellation Policy

Appointments cancelled with less than 24 hours' notice, or missed appointments, may be subject to a $50 fee or up to 50% of the scheduled service cost, whichever is greater. Reschedules with at least 24 hours' notice are no-charge.

What to Bring (In-Office Visits)

Photo ID

Current medication list, including supplements and dosages

Recent lab work (last 12 months) if available

Any prior diagnostic imaging or specialist reports relevant to your concerns

Telehealth Visits

A phone, tablet, or computer with a working camera and microphone, and a stable internet connection. We'll send a secure telehealth link a few minutes before your appointment.

Medical Emergencies

Sante Health is not an emergency medical facility. If you are experiencing chest pain, difficulty breathing, symptoms of stroke, severe injury, or any medical emergency, call 911 or go to the nearest emergency department immediately.

Medical Emergency Notice

Frequently Asked Questions

How do I schedule my first visit?

Use the Book a Consultation link to select a service, choose a time, and complete intake forms. You can also call (805) 370-0000 if you'd prefer to schedule by phone.

Yes. Sante Health is currently accepting new patients across California for telehealth care, and at our Westlake Village office for in-office services.

Telehealth visits are video-based to support comprehensive clinical assessment. If you have technology concerns, our team can walk you through setup before your appointment.

Initial consultations are typically available within one to two weeks. Same-week appointments occasionally open up; the booking system shows real-time availability.

Patients in active care have a designated channel for follow-up questions and routine concerns through the patient portal. Urgent clinical questions during business hours can be left at (805) 370-0000 and are returned the same business day.

Sante Health is located at 860 Hampshire Road, Suite M, Westlake Village, CA 91361, just off the 101. We serve patients across Westlake Village, Thousand Oaks, Agoura Hills, Calabasas, and the broader Conejo Valley in-office, and across all of California via telehealth.

Clean, contemporary clinic corridor leading to consultation rooms at Sante Health

Ready to Schedule?

Whether you're seeking brain health, metabolic medicine, diabetes care, hormone optimization, physician-led medical aesthetics, or preventive healthcare, our team is ready to help you take the next step.

This information is for educational purposes only and does not constitute medical advice, diagnosis, or treatment. Lovelle Valencia, NP, FNP, PMHNP is licensed to practice in the state of California. Consult a qualified healthcare provider for personalized guidance.